Goat77 Terms & Conditions – Platform Usage Terms for Malaysia

These Terms and Conditions ("Terms") govern your use of the goat77 platform, accessible via the goat77 website and mobile application. These Terms constitute a valid and binding agreement between you ("User" or "Member") and goat77 ("Platform", "we", "us").

By accessing, registering, or using any part of the goat77 platform — including slots, live casino, e-sports betting, cricket betting, jackpots, lottery, or any other services — you are deemed to have read and agreed to be fully bound by these Terms.

Goat77 reserves the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon publication on the platform. It is your responsibility to review these Terms periodically to stay informed of any updates.

To register and use the goat77 platform, you must meet all of the following eligibility requirements:

• Aged 21 years of age and above on the date of registration.
• A Malaysian citizen or permanent resident currently residing in Malaysia.
• Hold an active and valid Malaysian phone number for verification purposes.
• Hold a valid Malaysian e-wallet or online banking account for deposit and withdrawal purposes.
• Have never been banned or suspended from the goat77 platform previously.
• Acting on your own behalf and not representing any third party.

Goat77 reserves the right to request age and identity verification at any time. Failure to provide the requested verification documents within the specified timeframe may result in your account being temporarily suspended or terminated. Registration on goat77 is free, with no registration fee or monthly subscription charges.

Each individual is only permitted to hold one (1) goat77 account only. Owning more than one account — whether under the same or different names, email addresses, phone numbers, IP addresses, or devices — is strictly prohibited and constitutes a serious violation of these Terms.

You are fully responsible for:

• Keeping your goat77 account password confidential and not sharing your login credentials with anyone.
• Ensuring that all registered personal information is accurate, up to date, and truthful.
• Notify goat77 immediately if you suspect any unauthorised access to your account.
• All activity that occurs under your account, including all bets placed and financial transactions.

Goat77 is not responsible for any losses arising from unauthorised access to your account as a result of your own negligence in safeguarding your login credentials.

Goat77 accepts deposits via the following approved Malaysian payment methods:

• Touch 'n Go eWallet — instant deposits, minimum RM10.
• GrabPay — instant deposits, minimum RM10.
• Boost — instant deposits, minimum RM10.
• ShopeePay — instant deposits, minimum RM10.
• DuitNow — instant deposits, minimum RM10.
• FPX Online Banking (Maybank2u, CIMB Clicks) — deposits processed within minutes, minimum RM10.

All deposits are processed in Malaysian Ringgit (MYR) with no currency conversion or hidden charges. The minimum deposit is RM10 and the maximum daily deposit limit may vary depending on your account level and chosen payment method.

Goat77 does not accept deposits made via foreign payment methods or any method not listed above. Any attempt to deposit using an unapproved method will be automatically declined. All deposits are strictly for entertainment purposes within the goat77 platform and may not be used for any other purpose.

Withdrawal of winnings on goat77 is subject to the following conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Your account must have completed the full identity verification (KYC) process before your first withdrawal can be processed.
• For security and anti-money laundering purposes, withdrawals may only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 5 to 30 minutes for e-wallets and 1 to 3 business days for FPX bank transfers.
• Goat77 reserves the right to request additional verification documents for withdrawals exceeding RM5,000 in a single transaction.

Any suspicious withdrawal attempt — including unusual withdrawal patterns or withdrawals linked to suspected fraudulent activity — will be placed on hold for investigation. goat77 reserves the right to withhold payment until the investigation is concluded, without any liability to the member.

Bonus funds that have not met the stipulated rollover requirements are not eligible for withdrawal. Only real cash (not bonus funds) may be withdrawn without any rollover conditions.

Goat77 offers a variety of bonuses and promotions from time to time. All bonuses are subject to the specific terms and conditions stated alongside each offer. The general principles that apply to all goat77 bonuses are as follows:

• RM100 Welcome Bonus — awarded to new members upon their first qualifying deposit. Subject to rollover requirements before withdrawal is permitted. Each member is entitled to the welcome bonus once only.
• Weekly Cashback — calculated based on net losses over a 7-day period. Cashback percentages and limits are subject to change in line with current goat77 promotions.
• Free Spin — may be awarded for selected slots as part of a promotion. Winnings from free spins may be subject to additional rollover requirements.
• goat77 VIP Programme — eligible members based on activity and cumulative deposits enjoy additional benefits including higher betting limits, faster withdrawals, and a dedicated personal account manager.

Goat77 reserves the right to withdraw, modify, or terminate any bonus or promotion at any time without prior notice. Bonus abuse — including the use of multiple accounts to take advantage of the same offer — will result in bonus cancellation and may lead to account termination.

All bets placed on the goat77 platform are subject to the following general rules:

• Bets that have been confirmed and accepted by the goat77 system are final and cannot be cancelled or modified by the player.
• Goat77 reserves the right to void or reject any bet placed as a result of a technical error, system failure, or incorrectly posted odds.
• Minimum and maximum bet limits for each game type and market are set by goat77 and are subject to change without prior notice.
• In the event of a dispute regarding game outcomes, goat77's system records are final and binding.
• Any attempt to manipulate or exploit system vulnerabilities, or to use automated software (bots) to place bets, is strictly prohibited and will result in immediate account termination without payment.

Goat77 reserves the right to limit bet amounts, decline specific bets, or close betting markets at any time at our sole discretion and without providing reasons. This is standard industry practice for managing risk and ensuring platform continuity.

All slots available on goat77 use a Random Number Generator (RNG) that has been independently audited to ensure genuine fairness and randomness. The RTP (Return to Player) value displayed for each slot is a long-term theoretical figure verified by the game provider.

Users acknowledge and understand that:

• The outcome of every spin is entirely random and is not influenced by previous spins or the amount wagered.
• RTP is a long-term average — results from individual gaming sessions may vary significantly from the stated RTP value.
• The free demo mode provided by goat77 is intended for entertainment and learning purposes only — winnings earned in demo mode cannot be converted to real money.
• For live casino, game outcomes are determined by real human dealers in a controlled, unmanipulated environment.

Goat77 is not liable for any losses resulting from internet disruptions, device failures, or technical issues on the user's end during a gaming session. In the event of a technical fault that affects game outcomes, goat77 will review system records and take fair action in accordance with platform policy.

Goat77 offers betting on a wide range of sports and esports events, including cricket (IPL, T20 World Cup, The Ashes, PSL, BBL), esports (Dota 2, MLBB MPL Malaysia, Valorant, CS2), and more. The following specific rules apply to Sports Betting and esports wagering on goat77:

• Bets may only be placed before a match begins (pre-match) or during a match (live betting) within the timeframe permitted by the goat77 system.
• All sports and e-sports matches must be completed in full according to the stipulated format for bets to be considered valid, unless otherwise stated in the specific rules of each market.
• For cricket matches interrupted by rain or other extraordinary circumstances, goat77 will apply the Duckworth-Lewis-Stern (DLS) method or the official ruling of the organising body as the basis for settling bets.
• Esports matches that are cancelled, postponed by more than 12 hours, or not completed in their original format will result in all wagers being refunded to the user's account balance.
• Odds for all betting markets are subject to change without notice — the odds in effect at the time a bet is confirmed are the final odds applicable to that bet.

Goat77 takes reasonable steps to ensure the accuracy of sports and esports information displayed on the platform, but does not guarantee the absolute accuracy of all real-time data shown. The official records of the relevant sports body or tournament organiser serve as the final reference for resolving any disputes.

The following activities are strictly prohibited on the goat77 platform and may result in immediate account termination, forfeiture of account balance, and legal action where applicable:

• Registering or using multiple accounts for any purpose, including claiming duplicate bonuses.
• Providing false personal information or misrepresenting your identity during registration or KYC verification.
• The use of automated software, bots, scripts, or any technological tools to automate actions within the goat77 platform.
• Any attempt to exploit technical vulnerabilities, system bugs, or odds errors for unfair gain.
• Money laundering — using the goat77 platform as a channel to conceal or transfer funds derived from illegal activities.
• Exerting pressure, making threats, or harassing goat77 staff or other users of the platform.
• Sharing or selling your goat77 account to any third party.
• Any form of fraud or attempt to manipulate the goat77 payment system.

Goat77 cooperates with Malaysian authorities in investigations related to money laundering and other illegal activities involving our platform. Account information required by authorities under Malaysian law will be disclosed without notice to the member concerned.

Goat77 reserves the right to suspend or terminate any user's account at any time for reasons including but not limited to:

• Violation of any section of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or improper conduct.
• Failure to provide the requested identity verification documents within the specified timeframe.
• Requests from Malaysian authorities in accordance with applicable law.
• Self-exclusion requests submitted by the member themselves.

Members may also close their own accounts at any time by contacting the goat77 support team. Prior to closure, all valid pending withdrawals will be processed. Any bonus balance that has not yet met the rollover requirements will not be paid out upon member-initiated account termination.

In cases of account termination due to a breach of Terms, goat77 reserves the right to withhold part or all of the account balance suspected to have been obtained through fraudulent activity or terms violations, subject to internal investigation and goat77's decision, which shall be final.

To the extent permitted by applicable Malaysian law, goat77 shall not be liable for:

• Any direct or indirect financial losses incurred by users as a result of using the goat77 platform, including losses from betting or gameplay.
• Service disruptions, delays, or failures caused by factors beyond goat77's control, including internet outages, natural disasters, or third-party infrastructure failures.
• Any action or decision taken by a user based on information displayed within the goat77 platform.
• Any losses arising from unauthorised access to a user's account due to the user's own negligence in safeguarding their password.

Goat77's maximum liability to any member under any circumstance is limited to the total amount deposited by that member in the 30 days preceding the claim. goat77 makes no implied warranties or guarantees regarding platform performance or potential winnings in any game.

Goat77 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will take effect immediately upon publication on the goat77 platform under the latest "Updated" date.

We will endeavour to notify members of any material changes to these Terms via in-platform notices or by email to the registered address. However, it remains your responsibility to check the goat77 Terms & Conditions page periodically to ensure you are aware of the latest version.

Your continued use of the goat77 platform after any changes to the Terms have been published will be considered your acceptance of the amended terms. If you do not agree with the changes made, you have the right to close your account by contacting the goat77 support team.

If you have any enquiries, concerns, or complaints regarding goat77 Terms & Conditions, please contact our team through the following channels:

• goat77 Live Chat — available 24 hours a day, 7 days a week within the platform, with an initial response time of within 15 minutes.
• Email — support@goat77.click — for written enquiries and complaints requiring documentation.

The goat77 customer support team operates fully in Bahasa Malaysia and is committed to resolving every enquiry with professionalism and transparency. We value your feedback and use it to continuously improve the goat77 platform and services for the benefit of all members.

The goat77 Terms & Conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved through negotiation will be referred to the appropriate dispute resolution mechanism under applicable Malaysian law.